Location: Temple Newsam Park, Leeds, West Yorkshire, LS15 0AD


  • I have a problem with my ticket?
  • I haven't received my ticket?
  • I would like to change the name on my ticket?
  • I bought a ticket online and it's not in my inbox?
Please contact the customer service department at the website you bought the ticket from. We can not help you directly, please contact the ticket company direct.
Newsam Park Website / See tickets tel: 0871 220 0260 web: https://www.seetickets.com/customerservice
Ticket Arena tel: 0113 350 4114 web: https://www.ticketarena.co.uk/help/customer-support
Skiddle tel: 03333 01 01 01 web: https://skiddle.freshdesk.com/support/home
Resident Advisor tel: no contact available web: https://www.residentadvisor.net/contact.aspx?e=8
Festicket tel: no contact available web: https://support.festicket.com/hc/en-us/sections/115000788791-contact-us
Group tickets/Live it tel: no contact available web: https://help.liveit.io/support/solutions/17000051344
Pollen tel: no contact available web: https://www.pollen.co/uk/faq
Can I pay on the day? Newsam park festival is a limited capacity festival. there may be some limited tickets on the day from the box office but it will be more expensive than advance online sales. We strongly advise you to pay in advance.
DOES BUYING A TICKET FOR THE FESTIVAL GET ME IN THE AFTER PARTY FOR FREE? no you will need to buy a separate ticket for the after party
DOES BUYING A VIP TICKET FOR THE FESTIVAL GET ME IN THE AFTER PARTY FOR FREE? no you will need to buy a separate ticket for the after party
WHAT IS THE EXACT ADDRESS OF THE VENUE? temple newsam, temple newsam road, leeds ls15 0ae


We are getting reports of people buying fake tickets. We strongly advise people not to buy tickets from people over social media platforms. It is essential you only buy tickets from the official outlets below as well as our official paper ticket sellers. Newsam park  will not be responsible for any fake tickets, please report to us anyone who may have been selling fake online tickets. *fake tickets will be refused entry on the day*


We will be operating and enforcing a challenge 25 policy at Newsam Park just like any pub, club or festival in the country. if you can’t provide valid identification when asked, you will be asked to leave the site and come back with your id. so if you are lucky enough to look 25 or younger, please make sure that you bring an acceptable form of identification.
valid forms of id include: – an in date photographic driver’s license or provisional licence. – a valid passport (not a photocopy). out of date passports will not be accepted. – a proof of age standards scheme card (showing the pass hologram).


Last entry into Newsam Park is 8pm


Newsam Park opens from 10am - 11pm We recommend arriving before 12/1pm to avoid queues. The bar closes at 10.30pm, food closes at 10.45pm and the music concludes at 11pm. the official after at mint warehouse starts immediately after the festival.


dress code – no full tracksuits, no tracksuit bottoms, walking pants, (tracksuit top worn with jeans/ shorts is acceptable), no rucksacks are allowed, no bags bigger than a4 size, no camel packs.


The location of newsam park will be held in the beautiful settings of the garden area of temple newsam park. a brand new and never used space of the grounds. address: temple newsam park, leeds, west yorkshire, ls15 0ad


Newsam park operates a cashless wristband system at the festival. more information will be released soon.



We highly recommend buying your shuttle bus in advance, priority on the day will be for people who have purchased a ticket online. We advise all customers to buy online in advance to take advantage of the cheaper fares and to guarantee your seat. Customers with online tickets will have first access to the priority bus queue on the day of the event ADDRESS: sovereign st, leeds, ls1 4da (outside kpmg office building) INBOUND: £9 buses will run from 10.00 am the last bus is 4pm *only for customers with shuttle bus tickets OUTBOUND: £9 the first bus departs from 9pm the last bus departs 12:30am


HULL journey time – 1 hour pick up and drop off – 10am – funktion nightclub, 54 anlaby road, hu1 2pd. MANCHESTER journey time – 1 hour 30 minutes pick up and drop off – 10am – chorlton street bus station, off portland street, Manchester city centre, m1 3jf NEWCASTLE journey time – 2 hours pick up and drop off – 10am – metro arena, arena way, Newcastle upon tyne ne4 7na


WHAT ARE THE SET TIMES? set times will be released in due course IS THERE A CLOAKROOM? there will be a cloakroom on site ARE THERE LOCKERS ON SITE? no, we won’t have lockers on site this year. ARE THERE CHANGING ROOMS? There are no changing rooms. CAN YOU SMOKE CIGARETTES INSIDE THE FESTIVAL SITE? yes you can smoke inside the arena, random searches will be made upon entry to ensure no prohibited items are concealed within the cigarettes. (cigarettes will be sold within the festival site) WHICH HOTELS ARE LOCATED NEAR THE FESTIVAL? We recommend staying in leeds city centre, check out www.trivago.co.uk for availability. as well as air bnb PARKING? There is a car park at Newsam park and it is free. security will be present during the event however cars left overnight are left at the owners risk. Newsam park and management take no responsibility for any loss or damage. LOST & FOUND? There is a lost and found service at newsam park. items are recorded and kept for 6 weeks, please email lostproperty@newsampark.com after the event to check on your lost property. WHERE CAN I FIND THE TOILETS? there is a sufficient number of port-a-loos at the venue. CAN I BUY FOOD AT THE VENUE? Yes, we have several food stands at the venue, where we offer a great variety of healthy food considering local suppliers. CAN I TAKE DRINKS TO THE FESTIVAL AREA? drinks not purchased at the event are not allowed in the whole festival area. ARE THERE SPECIAL ARRANGEMENTS FOR HANDICAPPED PEOPLE? The venue is handicapped accessible and there is a raised platform for people who are disabled in wheelchairs. IS THERE POSSIBILITY TO RE-ENTER THE VENUE AFTER HAVING LEFT? no, due to organisational reasons, re-entry is not possible. CAN I TAKE MY CAMERA INTO THE FESTIVAL? only mobile phone cameras and small digital cameras for private use are allowed: video cameras are forbidden. IS CAMPING ALLOWED AT THE VENUE? no, due to organisational reasons, camping is not allowed at newsam park WHAT IF ITS RAINING? we will continue dancing of course… and have a sufficient number of rain capes for you! CAN I BRING AN UMBRELLA ? it is possible to bring a small pocket umbrella, eg. knirps. as bigger umbrellas can be used as a weapon, those are not allowed on site.

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